Our Fees
Appointments
We have ten doctors, three practice nurses and five receptionists on staff. To make an appointment for a consultation, simply phone us on 9913 7311 or book online. If you have a preferred doctor, be sure to make that clear to the receptionist. We endeavour to see everyone within two working days. Additionally, we try to keep a few times open to accommodate urgent problems. Sick children are a priority; we always see them as soon as possible.
Our standard consultation lasts 15 minutes, and we schedule appointments accordingly. Counselling, life insurance examinations and general medical checkups all require longer appointments. So if any of these is the reason for your visit, or if you think it will take more than 15 minutes to address your concerns, please let the receptionist know when you phone to book. Because some patients underestimate the time needed, we can run late.
After-hours service
When the surgery is closed, a doctor from National Home Doctor Service, the excellent deputising service that we subscribe to, will provide primary medical care services for situations requiring urgent attention. The after-hours number (13 7425 or 13 SICK) connects with a medical referral assessor, who will take your details and arrange for a doctor to see you. They are prepared to visit patients who are housebound, residents of aged-care facilities and those who simply can't get to an emergency department. Home Doctor hours are from 4pm Monday-Friday, 10am Saturday and all day Sunday and public holidays.
Fees
Standard 15 minute visit
Extended visit up to 30 minutes
Telehealth
$95
$165
$85
With the emergence of the COVID-19 pandemic and Medicare's introduction of telehealth, Narrabeen Family Medical Practice began providing short Level-B consultations over the phone; the fee is $95 (with a $41.20 rebate). There can be exceptions regarding bulk billing, but because they continue to change, we suggest you visit MBS Online for the most up-to-date information.
Meanwhile, the Medicare Benefits Schedule continues to divide consultations into several levels. Level B often means we take a selective history and implement a management plan. A representative example could be an "earache" that turns out to be inflammation of the middle ear.
Further levels of complexity take us to Level C and require us to take a detailed history and examine multiple systems. A headache that is actually essential hypertension would be a good example. The consultation must last at least 20 minutes to qualify for a Level C attendance.
Level D involves difficult problems where the diagnosis is elusive and highly complex, requiring consideration of several possible differential diagnoses. One example could be complex psychological problems. Level D consultations must extend at least 40 minutes.
Narrabeen Family Medical Practice accepts major credit cards and has EFTPOS facilities. We ask that accounts be paid at the time of consultation. If you should have difficulties paying fees, please speak to your doctor.